Member of the Executive Group, responsible for technology strategy, development, operations and support of all Computershare companies operating across Oceania/AsiaPac. Accountable for operational and capital technology budgets that support revenues of ~AU$500m and ‘000's staff. This posting required significant technology services transformation in response to a digital strategy, combined with increased regulatory and compliance demands following the 2008 Financial Crisis.
We independently measured our maturity and went about introducing ITIL disciplines into every layer of Product Development, Infrastructure Delivery, Operational Services and Support. We introduced more formal but agile project management disciplines, increased our delivery cadence, ramping up to deliver 250+ projects each year. Through such change we improved our Risk, Audit and Compliance controls consistently achieving all requirements from both regulators and clients.
Melbourne, Australia
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Jul 2009 - Sep 2016, 7 Years 3 Months
Strategy
Mergers and Acquisitions
Revenue Line
Change
Australia
New Zealand
China
India
Philippines