...where technology gets down to business...

I like people to finish the day knowing they've got somewhere.

That's true of technology, too. A good IT function isn't about technology for technology's sake; it's about helping the business get things done.

When things get bogged down in technical detail, competing agendas or unnecessary complexity, I bring some clarity, focus on what matters and help get things moving again.

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Glenn Seaye

Capability

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Confidence

engaging at all levels

Glenn Seaye

Glenn Seaye

Technology Executive

Sometimes the brief is simply that something isn't quite right.

A business owner might know their Technology Group needs attention but not have the time, internal capacity or perspective to work out exactly what needs to change. That's often where I come in.

The first step isn't a big proposal or a team of consultants. It's a conversation, some good questions and experience applied in the right places.

From there, I work with the business and its technology people to understand the current landscape, identify what matters, and develop a practical strategy that gives everyone a clear direction. The approach is proportionate to the challenge, with the right people involved at the right time.

01

Introductions & Discovery

First, understand the business, its objectives and the role technology plays in supporting them.

  • Review the technology landscape across infrastructure, operations, applications, development and business services.
  • Map technology capabilities against the organisation's business capability model.
  • Interview technology leadership and key staff, suppliers and service providers, and internal and external customers and stakeholders.
02

Deep Dive & Assessment

Move beyond the high-level picture to understand how things actually work, where the constraints are and what needs attention.

  • Examine the technology stack, architecture, programs and projects, financials and commercial arrangements.
  • Assess current technology capabilities, operating models and delivery effectiveness.
  • Run capability gap analysis and prioritisation workshops.
  • Benchmark capabilities against relevant industry standards and undertake SWOT analysis.
  • Develop and validate findings with key stakeholders.
03

Strategy Development

Turn the findings into a clear, achievable direction for technology, with recommendations that make sense for the business and the people who need to deliver them.

  • Develop the technology strategy, recommendations and target-state vision.
  • Define strategic priorities across the key technology pillars.
  • Translate the strategy into a prioritised tactical roadmap.
  • Develop supporting business cases, investment considerations and delivery plans.
  • Present the strategy and communicate the outcomes to staff, leadership and key vendors.
04

Implementation & Ongoing Support

A strategy only has value when it translates into action. Support the transition from planning to delivery, maintaining momentum and helping the organisation realise the intended outcomes.

  • Provide ongoing advice and support to technology leadership.
  • Take ownership of selected initiatives and priority actions within the tactical roadmap.
  • Help coordinate delivery, resolve obstacles and maintain alignment with the agreed strategy.

Testimonials

what others have to say


Case Studies

what I have to say

Robotics Process Automation (RPA) & Artificial Intelligence (AI)

Paper considers new technologies such as AI and Intelligent Process Automation, it calls out best practices when introducing and integrating them into your Digital Operating Model. Content is drawn from on my experience and lessons learned deploying Digital Operations at scale within a Global Financial Services company, saving US$30m in costs per annum.

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Technology Strategy, what's that exactly?

Paper positions how a company can shape a tactical strategy that enables desired business outcomes, quickly. It covers techniques, tools and detail required; to assess the current state of all IT services/functions, how to quantify capability gaps across the technology pillars, how/where to set priorities, to articulate a tactical plan, communications and adjusting..always adjusting. Content is drawn from my framework and experience implementing such.

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Industry Experience

provision of technology solutions for many industries

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Business to Business

    Finance - Share Registry, Corporate Actions, Employee Plans, Business Banking, Trust Admin/Fixed Assets
    Manufacturing - Aerospace and Defence
    Marketing - Communication Services, CRM
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Business to Consumer

    Retail
    Finance
    Utilities - Energy, TeleCo
    State Government
    Local Community
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Commercial Technology

    FinTech
    CRM
    Workflow & BPM
    Imaging
    Professional Services/Consultancy

Ready to take your business to the next level?

...then I'm interested and I'd love to have a coffee or chat to see if I can help in any way

let's connect